- Client
- Consumer lender · United States
- Timeline
- Proof in 3 weeks · live in 9
- Playbook
- Proof of Value, then Agent Launch
- Stack
- AWS · Bedrock · Postgres · Temporal
An underwriting copilot that reads every file so analysts do not have to.
The problem
Analysts spent most of each application reading bank statements, pay stubs and tax returns, then retyping figures into a decision model. Backlogs peaked at month end, and good applicants walked to faster lenders.
What we built
A document agent that classifies and extracts from forty-plus document types, reconciles income across sources, flags inconsistencies with citations back to the page, and drafts the credit memo for an analyst to approve. Low-confidence fields route to a human queue. We evaluated it on 6,000 labelled historical files before it touched a live decision.
- 62%less manual review time per application
- 5 hmedian time to decision, down from 2.3 days
- 99.2%field accuracy on the audited sample
They built the eval set before they built the agent. That is why our model risk team signed off in one round.